Tag Archive | Mass Customization
3 Key Components to Succeeding in Mass Customization
I recently read a very interesting article in the MIT Sloan Management Review (written by Fabrizio Salvador, Pablo Martin de Holan and Frank Piller), Cracking the Code of Mass Customization. Their conclusions are based on the understanding that Mass Customization must not be a final goal “in which a company knows exactly what each customer [...]
Guided Selling Tools in Insurance Companies
No matter their origins, today’s insurers are all generalists, offering the same product range to customers and prospects. Market niches have disappeared and the market is more competitive than at any previous time. Most insurance products are pretty much identical, so I know when I’m shopping for insurance at least, price is usually the essential factor. Due to these consumer views and market conditions, there is a significant opportunity for real product differentiation and innovation (See Gartner Research Report: Predicts 2010: Insurers Must Invest in Growth and Transformation Projects to Stay Competitive ). Additionally, in the coming months and years there is going to be continuously increasing demand for products that are customized to specific demographics.
