Tag Archive | CPQ
Product configuration performance and scalability: the need to focus on innovative and proven technologies
To remain competitive in ever-globalizing markets, companies today must multiply and diversify their sales channels, whether they sell to consumers (B2C) or to businesses (B2B). Thanks to new advances in technology and ever-increasing access to high-end software via cloud computing, opportunities to develop online sales channels are constantly on the rise. As are the opportunities to access them—from anywhere— thanks to increasingly intuitive, powerful, and mobile terminals, such as mobile phones, ultraportable laptops, or tablets. And with the innovation of Apple, Google, et. al., who knows what will happen tomorrow?
Focus On Products/Solutions That Match Customer Needs
Providing marketing and sales teams with transparency into product/service actualities is critical to improving win ratios. It is equally important for these sales to have the ability to fill-in with special offers when certain deliverables are not feasible for any reason, or when alternative solutions may be more cost effective.
Join the present times and get mobile!
It is no secret that smartphones and tablets are essential tools in the everyday life of millions of people. According to a 2012 Google/Ipsos report, in the US, the UK and France, 40% of the population owns a smartphone. New devices such as the iPhone and iPad are now full-fledged sales channels, and their users are just as many potential customers.
How to Improve Your Clients’/Customers’ Experience
Most of sales reps usually dread the negotiation stage, and they consequently make several mistakes since any small change is stressful. Worse, some of them will barter their discomfort against discounts that are not needed nor solicited. In order to avoid this situation, wouldn’t it be better if your sales reps can face last minute requests from customers wishing to edit a quote?
Offering the Right Product to the Right Customer
The new reality for most companies today is that power has switched from the seller to the buyer, and the buyer expectations have increased exponentially. This new market reality dictates that vendors have the ability to quickly and accurately assess and understand customer requirements in order for sales executives to offer the product or solution that best matches customer budgets and timing.
One approach to this shift – guided selling – has moved to the forefront as it allows sales to access centrally maintained information repositories containing actual inventories and solution combinations, then build solutions and generate proposals with a question and answer exchange.
Web load balancing: a proven technology to improve the performance of Configure, Price, Quote solutions (CPQ)
When choosing a CPQ vendor, an organization needs to be sure that the solution will have the capacity to handle a large number of concurrent users. A CPQ solution which crashes when too many customers are simultaneously configuring their product or service may lead to low satisfaction and decreased customer loyalty rate, revenue loss, and poor brand image.
