Tag Archive | B2B Ecommerce

Holding onto Market Share in the Retail Arena

Retailing is not the industry it used to be. The internet has changed the way that consumers buy goods and in turn how retailers sell to them. And the changes keep coming, such as Amazon.com’s recent release of an application enabling shoppers to instantly check prices on their own site, which means many consumers will window shop in-store, then buy online later if it is cheaper. In many cases, even if the price is the same or slightly higher they will choose to buy online as Amazon does not collect sales tax in most states. Even more troubling for brick-and-mortar stores, Amazon is offering discounts to users of the app and asking them to report the in-store prices of goods so the site can ensure it is offering the best deal to customers. What this means is increased direct competition for retailers who are already struggling.

The Changing World of Telecommunications Sales

The way telecommunications providers sell their products and services is evolving rapidly. We are actually to the point where People today are using their existing cell phones in order to buy new ones. The services available are also more complex than ever before, with tiered data structures, bundles of minutes and texts, insurance coverage, Wi-Fi tethering and hot spots, and other available options.

Creating a Mobile Environment to Upsell More

Selling Power magazine highlighted trends in sales mobility by interviewing Tim Fowler, VP Sales UK at Cameleon Software.

Ask Not What You Can Do for Your Website, But What Your Website Can do For You

We are all well aware that today’s economy is a challenging one, and sadly enough it does not seem to be changing for the better anytime soon. Between high gas prices and even higher costs of living, society as a whole is in a frenzy to save a dollar here and a quarter there. With all these financial burdens in place, it is no wonder people are hunting down the best deals in town, but driving less to get to them. It seems as though consumers have given up on brick-and-mortar stores, and have handed over their wallets and keys to the fabulous world of online shopping.

What to do when your eCommerce system can’t handle product complexities

Given the competitive nature that many of today current markets have adopted, it has become imperative that businesses find a way to implement customizable offerings, while managing large quantities of product, pricing, and customer information in a time compressed environment to remain successful. But with so many options, eCommerce systems have the potential to get out of hand, and fail to properly handle product complexities.

Mass Customization and the Consumer

Mass Customization and the ConsumerThere is no denying that today’s consumer has demands that are growing at an exponential rate, with no signs of slowing down anytime soon. Not only do consumers want products and services that are tailored to fit their needs, they want them at a good price. With this said, there is only one way businesses can keep up with these demands and that is through mass customization- a trend that can be applied to many industries. Simply put, mass customization is the combination of flexible, custom-made products with the pricing of mass produced goods. It is a way for companies to give every consumer exactly what they want, as long as a superior business process is in place.

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