When choosing a CPQ vendor, an organization needs to be sure that the solution will have the capacity to handle a large number of concurrent users. A CPQ solution which crashes when too many customers are simultaneously configuring their product or service may lead to low satisfaction and decreased customer loyalty rate, revenue loss, and poor brand image.
To ensure that an online CPQ does not suffer in terms of performance, it is essential for the software architecture to support the use of a Web load balancing tool. Continue Reading »





